Our mission at B.E.N is to help other hospitality and retail business owners.
Whether your focus is food & drink or shopping; fine dining or mobile catering we can help you to achieve your goals.
With over 20yrs + experience, we are backed up with a solid team of like minded hospitality professionals & fellow business owners
We have some highly qualified chefs (some of whom are from Rosette and Michelin backgrounds) and excellent front of house professionals so please be assured we have the experience and knowledge to assist you.
We can keep you up-to-date with all the relevant trends in food & drink - helping to further boost sales and achieve overall business health.
We can show you how to not only achieve increased sales but conduct thorough product & category sales analysis, negotiate with suppliers to achieve profitable outcomes and generate better GP %’s for both wet & dry sides of your business.
We are happy to come “in house” and assist you in providing staff training & recruitment materials
We also offer ongoing coaching, mentoring and support in helping to achieve the numbers on your KPI’s.
B.E.N and it’s business coaches/consultants will work together with you to help you continue to keep up and often exceed your competitors.
Some examples may include:
*Creating better internal points of sale such as fridges, back bars (& current eye catching displays)
*review & revising floorplan layouts to achieve maximum occupancy without impacting on customer experience/service.
*menu planning and costing
*training of kitchen teams to deliver meal specifications and introduce dish “spec” sheets where required
*Training of front of house staff including the “perfect pour”
*Coffee Barista training and
*Cocktail making/training - with design and development of menu’s & spec sheets
* Repeat visits & Brand style audits to check progress of staff & sales etc from a customer’s perspective.
* How to achieve 5 x star Food Safety ratings and the importance of good due diligence paperwork in the kitchen and front of house areas.
* Help with introducing of cleaning rota’s and various duties in both BOH & FOH
We have many documents already in our possession and with our wealth of experience, B.E.N Hospitality & Retail Consultants Ltd can tailor any package to the individual needs of your business or company.
We can cater for all requests, big or small and always have the improvement of your business as our main number 1 priority.
Our prime focus will always be our strengths in Sales & Marketing, how to further improve service, develop your brand creating a USP for your business and help create an identity for you that separates you from your competition.
